Office of Strategic Marketing & Branding

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Strategy

Our Audiences

Our primary audience

Consumers

students (prospective and current), guidance counselors, parents (prospective and current) patrons, corporations

Secondary audiences

Suppliers

prospective and current faculty and staff

Supporters/advocates

alumni and donors

Enthusiasts

Illini fans (everywhere)

Opinion leaders

peers, legislators, media, influencers who have a role in how U of I is perceived

Peers

alumni and donors

Vendors

What the hero’s journey looks like with prospective students as the target audience

Student as hero

With “tailored experience” as one of our brand pillars, and “empathetic” as one of our personality traits, we focus on students as the heroes of our brand story. That means our marketing is created in light of what our heroes are reaching for and hoping to accomplish.

University as guide

By positioning the university as a guide for people with dreams, needs and goals, we have the opportunity to become a critical part of their story. The underlying message is, “We know what you’re striving for, and we can help you get there.”

The marketing funnel

The people we’re trying to reach are in different places in their journey with the U of I. We take that into consideration as we communicate with them, using this marketing funnel as a guide. You’ll see examples of how we respond to these shifts in other parts of the guide.

The marketing funnel image has six layers. From top down, they read: awareness, knowledge, favorability, consideration, action, internal audiences.